Ashley Herd is the creator of @ManagerMethod (Hey Luke!) and founder of Manager Method, to train managers using real-talk, engaging content including her Manager 101 course. Ashley has been a General Counsel and Head of HR, with experience at organizations including McKinsey and Yum! Brands. She teaches HR tips for LinkedIn Learning and has been featured in Financial Times, HR Brew, CNN, Buzzfeed, Washington Post and more. Ashley teaches managers (from first-line leaders to senior executives) how to balance performance with empathy – creating ripple effects for their teams and their own careers.