Voice of the Customer: Sapient Insights Group 28th Annual HR Systems Survey Key Findings
September 18, 2025
Oceanside C Ballroom
Mega Session
Join Chief Research Officer and global HR Tech analyst, Stacey Harris, for an exclusive unveiling of the key findings from the 28th Annual HR Systems Survey. This research stands as the largest non-sponsored study in the HR tech market, with over 6,000 HR respondents sharing their insights. The study encompasses data from more than 250 technology vendors, segmented by company size, industry sector, and geographic region.
This session will deliver crucial guidance on HR tech spending and budgeting, while showcasing how innovative HR leaders are leveraging the technology to achieve real outcomes. Attendees will gain valuable insights to shape their HR tech strategies, while learning which solutions buyers are retaining, replacing, or including in RFPs. As in previous years, Stacey will also reveal the top-rated HR tech vendors for user experience and customer relationships across 12 key solution categories.
Stacey will cover other important topics for HR buyers, including:
• Impact of Consolidations: Vendors, service providers, and buyers are all experiencing M&A fatigue. Discover how companies are achieving stability in an ever-evolving market.
• Spending Plans: A look at how much is being spent, where it's going, and the drivers behind the decisions. Learn how spending differs depending on company size.
• The New Employee Experience: Insights on how organizations are reimagining experiences fueled by personal data, voice automation, real-world input, and AI insights.
• Global Workforce Impact: How global workforces are influencing HR tech replacement plans in key functional areas.
• Focus on the Basics: Important trends and innovations in HRMS, payroll, benefits, time, talent, and analytics – the critical systems that keep HR running.
Get ready for a lightning-fast session packed with data-driven insights and practical takeaways that will help you navigate the ever-evolving HR tech landscape!
This session will deliver crucial guidance on HR tech spending and budgeting, while showcasing how innovative HR leaders are leveraging the technology to achieve real outcomes. Attendees will gain valuable insights to shape their HR tech strategies, while learning which solutions buyers are retaining, replacing, or including in RFPs. As in previous years, Stacey will also reveal the top-rated HR tech vendors for user experience and customer relationships across 12 key solution categories.
Stacey will cover other important topics for HR buyers, including:
• Impact of Consolidations: Vendors, service providers, and buyers are all experiencing M&A fatigue. Discover how companies are achieving stability in an ever-evolving market.
• Spending Plans: A look at how much is being spent, where it's going, and the drivers behind the decisions. Learn how spending differs depending on company size.
• The New Employee Experience: Insights on how organizations are reimagining experiences fueled by personal data, voice automation, real-world input, and AI insights.
• Global Workforce Impact: How global workforces are influencing HR tech replacement plans in key functional areas.
• Focus on the Basics: Important trends and innovations in HRMS, payroll, benefits, time, talent, and analytics – the critical systems that keep HR running.
Get ready for a lightning-fast session packed with data-driven insights and practical takeaways that will help you navigate the ever-evolving HR tech landscape!
Topic
Strategic Workforce Technology
Learning Objective 1
Identify top HR tech trends to guide solution selection based on what's being retained, replaced, or included in RFPs.
Learning Objective 2
Align HR tech budgets with industry benchmarks by analyzing spending patterns by size and sector.
Learning Objective 3
Apply key insights to enhance employee experience and optimize tech strategies amid market shifts.
Pass Type
Conference Pass